Post-sales Service

Based on many years of work and advanced technology, a professional team with rich experience and outstanding skill has been established by Techase. A perfect and reliable pre- / post-sales service system has also been established in order to carry out the quick response mechanism with on-site and remote services for ensuring favorable product quality and solving different problems of customers effectively and in time.

Overall pre-sales Support

Before purchasing products, our salesmen and technicians will offer you perfect consulting services and introduce you the most available products for the projects.

Perfect post-sales Service

When the Techase products are purchased, the following perfect after-sales services will be provided:

1. On-site installation and commissioning;

2. Operator training; and

3. Free maintenance or replacement within the guarantee period.

Professional Service Team

We have a professional service support team with rich theoretical knowledge and experience for providing valuable technical services and supports.

Quick Response System

In view of different inquiries, feedbacks and issues, we will provide proper responses or arrangements for customers ASAP in order to solve different technical problems of our products occurred during the operation and ensure continuous and efficient running of the equipment.